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Search for Green Card
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(e.g., visa, lottery)  |
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FREQUENTLY ASKED QUESTIONS
1-3 4-6 7-9 10-12 13-17 18-20 21-23
24-26 27-29 30-32 33
30. IF THE SUBMITTED DIGITAL IMAGES DO NOT CONFORM TO THE SPECIFICATIONS, THE PROCEDURES STATE THAT THE SYSTEM WILL AUTOMATICALLY REJECT THE E-DV ENTRY FORM AND NOTIFY THE SENDER. DOES THIS MEAN I WILL BE ABLE RE-SUBMIT MY ENTRY?
Since the entry was automatically rejected, it was not actually considered as a submission to the E-DV website, so, yes, the entry can be resubmitted. It does not count as a submitted E-DV entry, and no confirmation notice of receipt is sent. If there are problems with the digital photograph sent, because it does not conform to the requirements, it is automatically rejected by the E-DV website. However, the amount of time it takes the rejection message to reach the sender is unpredictable, given the nature of the Internet. If the problem can be fixed by the applicant, and the Form Part One or Two is re-sent within sixty (60) minutes, there is no problem. Otherwise, the applicant will have to restart the submission process. An applicant can try to submit an application as many times as is necessary until a complete application is received and the confirmation notice sent.
31. WILL THE ELECTRONIC CONFIRMATION NOTICE THAT THE COMPLETED E-DV ENTRY FORM HAS BEEN RECEIVED THROUGH THE ONLINE SYSTEM BE SENT IMMEDIATELY AFTER SUBMISSION?
The response from the E-DV website which contains confirmation of the receipt of an acceptable E-DV Entry Form is sent by the E-DV website immediately. However, the amount of time it takes the response to reach the sender is unpredictable, given the nature of the Internet and email systems. If many minutes have elapsed since pressing the .Submit. button, there is no harm in pressing the .Submit. button a second time. The E-DV system will not be confused by a situation where the .Submit. button is hit a second time, because no confirmation response has been received. An applicant can try to submit an application as many times as is necessary until a complete application is received and the confirmation notice sent. However, once you receive a confirmation notice, do not resubmit your information.
32. HOW DO I REPORT INTERNET FRAUD OR UNSOLICITED EMAIL?
If you wish to file a complaint about Internet fraud, please see the econsumer.gov website, hosted by the Federal Trade Commission, in cooperation with consumer-protection agencies from 17 nations (http://www.econsumer.gov/english/). You may also report fraud to the Federal Bureau of Investigation (FBI) Internet Crime Complaint Center. To file a complaint about unsolicited email, visit the Department of Justice Contact Us page.
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